This Privacy Policy explains how Skool Digital Academy ("we", "us" or "our") collects, uses, discloses and protects personal data when you use GPTMaya at www.gptmaya.com. We are the data user responsible for this personal data under the Personal Data Protection Act 2010 of Malaysia.
This notice is available in English and Bahasa Melayu.
1. Who we are
GPTMaya is a brand operated by Skool Digital Academy, a sole proprietorship, SSM registration no. 202603233844 (003885491-H). Our business address is No. 10, Lipat Kajang, 77000 Jasin, Melaka, Malaysia.
If you have a question about this policy or your personal data, contact us by email at cendikaone@gmail.com or by WhatsApp or telephone on +60 12-265 5934.
2. Personal data we collect
2.1 Data you give us
We collect personal data that you choose to give us when you:
- contact us by WhatsApp, email or telephone: your name and contact details as they appear on that service, and whatever you tell us in your message.
2.2 Data collected automatically
Our servers and hosting provider log technical information when you visit, such as your IP address, browser type, device, the page requested and the time. We use it to run and secure the website.
2.3 Data we ask you not to send
We do not need student records, identity card numbers, financial account details or other sensitive personal data to answer an enquiry. Please do not include them in your message.
3. How we use your personal data
We use personal data to:
- reply to your enquiry and give you the information you asked for;
- set up, activate and support the access you have bought;
- send you messages about your enquiry or order, such as confirmations and activation details;
- keep records that the law requires us to keep;
- protect the website, our customers and ourselves against abuse and fraud.
We do not send marketing messages, and we do not use your data for advertising.
4. Who we share it with
We do not sell, trade or rent your personal data. We share it only in these circumstances:
- Service providers that help us run the service, listed below, who may use the data only on our behalf;
- Legal requirements, where the law, a regulation or a legal process requires it;
- Business transfers, in connection with a merger, acquisition or sale of assets;
- Your consent, where you have clearly agreed.
Our service providers
- Hosting: this website is hosted by Vercel Inc., which serves the pages and keeps technical logs on our behalf.
Some of these providers may process personal data outside Malaysia. For example, Vercel Inc. is based in the United States and serves this website from servers in several countries. We transfer personal data outside Malaysia only in the ways the Personal Data Protection Act 2010 allows.
5. Security
We use appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction. For example:
- our website is served over HTTPS;
- we limit access to the messages and records we hold to people who need them to do their work.
No method of transmission over the internet or of electronic storage is completely secure, so we cannot guarantee absolute security.
6. How long we keep it
We keep personal data only for as long as we need it for the purposes in this policy or as the law requires. After that we delete it or make it anonymous.
8. Third-party websites
Our website links to third-party websites, including the websites of some apps in the All-Access library. These sites have their own privacy policies and terms, and we are not responsible for their privacy practices. We encourage you to read them.
When you contact us through WhatsApp or email, that service carries your message under its own terms and privacy policy, and we are not responsible for its practices. We receive only what you send us.
9. Your rights
Under the Personal Data Protection Act 2010 you can:
- ask for access to the personal data we hold about you;
- ask us to correct personal data that is inaccurate or out of date;
- ask us to limit how we process your personal data;
- withdraw your consent to our processing at any time;
- ask us to delete personal data that we no longer need to keep.
To make a request, contact us by email at cendikaone@gmail.com or by WhatsApp or telephone on +60 12-265 5934, and say that it is a privacy request. We may need to confirm your identity first. We will respond within the time the law requires. If you are not satisfied with our response, you may complain to the Personal Data Protection Commissioner of Malaysia.
10. Children
Our services and online purchases are for adults aged 18 or over. We do not knowingly collect personal data from anyone younger, and we do not offer student accounts or collect student records. If you believe a child has given us personal data, contact us and we will delete it.
11. Changes to this policy
We may update this policy from time to time. We will post the updated version on this page together with its effective date, and we will tell you directly where the law requires it.
12. Contact us
Contact us by email at cendikaone@gmail.com or by WhatsApp or telephone on +60 12-265 5934.
Skool Digital Academy, SSM registration no. 202603233844 (003885491-H). Business address: No. 10, Lipat Kajang, 77000 Jasin, Melaka, Malaysia.